This Privacy Statement describes how Helis.com ("Helis", "we," "our" or "us") collects, uses, and shares information in connection with your use of our websites. We want everyone’s visit here to be enjoyable and safe. We respect your privacy and we are committed to protecting the personal information that you share with us.
1. Information We Collect
1.1 Information you provide: When you register for an account, we ask for your contact information, including items such as a name, email and your city and country of residence.1.2 Information we collect when you use our services: For each visitor to our website we gather information automatically which may include the internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. This is done by automated means using cookies, browser analysis tools and server logs.
We may also use automated systems to detect abuse, bots, or malicious traffic. Such systems may temporarily process IP addresses and request metadata for security purposes.
Our servers are located in the Americas, and all information we hold is stored there. We keep this information until you inform us otherwise (see Section 6).
2. Cookies
To enable us to manage some of your personal information, we use cookies. Cookies that are not strictly necessary will only be placed after you have provided your consent through our cookie consent banner. You can withdraw or modify your consent at any time.2.1 Which cookies do we use?
We use both first and third-party cookies, session-only and persistent cookies:- First-party cookies are those set by us on our websites.
- Third-party cookies are set by a different domain than the one of the website being visited (e.g. analytics or advertising providers).
2.1.1 Analytical cookies
We use analytics cookies from providers such as Google Analytics or Bing to understand how users arrive on our websites and how they interact with them. This information is used to improve our services and user experience.
2.1.2 Functional and security cookies
We use functional and security cookies to allow login functionality, remember preferences, and protect our systems.
We may also use automated systems to detect abuse, bots, or malicious traffic. Such systems may temporarily process IP addresses and request metadata for security purposes.
We use Google reCAPTCHA and similar technologies to help protect our websites from automated abuse. reCAPTCHA operates by analyzing hardware and software information, such as device and application data, and sending this data to the service provider for security analysis. The use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
2.1.3 Advertising cookies
Google and its partners use cookies to serve personalized advertisements based on your visits to this and other websites. You may opt out of personalized advertising by visiting Google Ads Settings.
2.2 How to control cookies
You can block or delete cookies using your browser settings. If you disable cookies, certain services and functionalities of our websites may not operate correctly.3. How We Use Information
We use the information we collect in various ways, including to:- Provide, operate, and maintain our services
- Improve and personalize our services
- Understand how visitors use our websites
- Detect fraud, abuse, and security incidents
- Communicate with users regarding service updates
4. Legal Basis for Processing
We process personal data based on your consent, legitimate interests in operating and improving our services, and where necessary to comply with legal obligations.5. How We Share Information
We do not sell personal information provided during registration. Advertising and analytics partners may process information automatically collected through cookies according to their own privacy policies.6. Data Retention
Server logs and analytics data are generally retained for up to 12 months unless required for security investigations or legal obligations.7. Your Data Protection Rights
If you wish to amend or request deletion of your personal information, you can do so at any time by contacting us. We will use reasonable effort to satisfy your request within one month.8. Flight Tracking
Where Registration Authorities have declared electronic "addresses" for individual helicopters, Helis.com uses technology and spotting to identify flights and summarise locations for a given period. Operators can contact us to cease automatic tracking, although previously recorded data may remain stored for historical purposes.Last updated: February 2026