Flying a helicopter
Helicopter stories
Accidents
Acronyms
Jobs new
Airliners
Airshows
Future helicopters
For Sale
Contact


Database

47267 serials
20237 photos
4017 heliports



facebook     twitter     google     linkedin


Sponsors

Viewpoint

Saxon


Promote Your Services Here




facebook     twitter     google     linkedin

Sponsored by
Viewpoint Saxon

Promote Here



Latest News

Eight More AW139 for Italian Customs and Coast Guard

HAL Invite Private Partners for ALH Civil Dhruv

Vietnam’s VNH South Honored Its Customers

Exercise Dark Dune 2017-II

Royal Navy’s HMS Queen Elizabeth Commissioned

Able to Overhaul Tucson Police Bell 206s

NYPD Bell 429 Rescues Hiker

Centrica Norwegian Sea Drilling Program for CHC


Newsletter #160     | News

Launch Of AW139 Reliability Data Sharing Group


With the aim of creating a collaborative working group between AgustaWestland and its Customers, the RDSG promotes the sharing of aircraft systems reliability data.


Launch Of AW139 Reliability Data Sharing Group


AgustaWestland, April 22, 2015 - The 15th April 2015 saw the Launch of the First AgustaWestland conference to be transmitted by webcast to our worldwide AW139 Customer locations (Canada, United States, UK, Italy, Qatar, Abu Dhabi, Malaysia, Brunei, Japan & Australia).

The AW139 Reliability Data Sharing Group (RDSG) Launch event, organized by Product Support Engineering with the help of AgustaWestland Information & Communication Technology department, had over 30 Customers registered, and more than 20 of these attended via the live stream.

The initiative was formally launched during HeliExpo 2015 in Orlando, Florida last month and promoted via a dedicated communication plan using the AgustaWestland company website and Twitter account.

With the aim of creating a collaborative working group between AgustaWestland and its Customers, the RDSG promotes the sharing of aircraft systems reliability data. This data allow a more accurate evaluation of component reliability, identifying trends and allowing focus on an improved spares planning process and the monitoring of the most important product improvements implemented into the fleet. This will lead to improved aircraft availability and reliability, and will help Customers to deliver their mission regardless of geography.

Customer Satisfaction surveys have highlighted high satisfaction (70% of the attendees completed the survey rated the event as very good/excellent) in initiatives that demonstrate pro-activity and transparency by AgustaWestland. Thanks to the support of the AgustaWestland ICT department this first webcast was a great success, using a dedicated Arkadin® web platform, fully branded with AW ThinkCustomer logo allowed us be closer to our Customers wherever they are.

All the registered users, including those who did not have the possibility to join the live event on April 15th, can access Leonardo the AgustaWestland Customer Portal, via this link to watch recording of the webcast.


This article is listed in :
AgustaWestland AW139



Sponsors

Viewpoint

Saxon


Promote Your Services Here




facebook     twitter     google     linkedin

Sponsored by
Viewpoint Saxon

Promote Here